About us

An IT company on a first-name basis.

Since 2012, Neatem has managed IT for SMBs and mid-caps from Croissy-Beaubourg, in Marne-la-Vallée east of Paris. Around fifteen people, an eco-friendly datacenter ten minutes from the office, and one simple belief: your IT should just run so you can get on with work.

The Neatem team at an offsite, arms raised

A word from the founder

Founded by an engineer who had had enough

Neatem was born in 2012. I was 24, a systems and network engineer, and I had had enough of IT companies where sales fought the technical team: salespeople selling anything and everything, technicians struggling to keep the promises. I made the opposite bet: start from the client's need and the technical answer to bring them, and build the sale on that. Trust settles in, and everyone wins: time, energy, and even money.

Then came the turns to take: virtualisation, Microsoft 365, cyber threats reinventing themselves constantly, cyber governance, digital sovereignty, artificial intelligence. Which suits me fine: I am endlessly curious, and these subjects are fascinating.

I built a team in my own image: no pompous speeches, no smoke and mirrors. Competent, simple, kind, dynamic people who smile. Our DNA: giving SMBs the expertise and pricing usually reserved for much larger companies. Several local authorities trust us too.

And since I am a bit of a daredevil, every team offsite shares my taste for thrills: helicopter, jet ski, hot-air balloon, and even bobsleigh with an Olympic pilot. A sense of service needs fuel too.

Bruno Gentilini, founder · Find me on LinkedIn →

Neatem offsite: the team boarding a hot-air balloon at sunrise

Our story

Logbook

Code Year Event
INIT-2012 2012 Neatem founded in Marne-la-Vallée by Bruno Gentilini, a 24-year-old systems and network engineer.
RUN-2026 Today Around fifteen people, seven areas of expertise, servers hosted in France with 99.99% uptime, and clients who know us by our first names.

The manifesto

What we refuse. What we do instead.

Everyone promises excellence, innovation and passion. We would rather tell you what we will never do: it commits us to more.

Code We refuse Instead
REF-01 The "press 1" voice menu You call, and a human who knows your IT estate picks up. Often they even know your temperamental printer by name.
REF-02 The surprise invoice Clear, points-based contracts: you see what you use and why. And our preventive work keeps that usage as low as possible.
REF-03 Selling this month's catalogue Multi-vendor by conviction: Proxmox or VMware, Sophos or Fortinet, your context decides. Including when it cuts your bill.
REF-04 Jargon as a smokescreen We explain in plain words what we do, why, and what it costs. Really.
REF-05 The cloud, "somewhere" Our servers have a street address: Marilyn datacenter, Champs-sur-Marne, ten minutes from our offices. You can come and see them.
REF-06 Slogans about loving the job We prefer proof: this website runs on our own servers, our clients call us by our first names, and they stay.

The love of a job well done does not fit in a slogan. You can see it at the first incident.

The numbers

Neatem in numbers

2012 founded, by a 24-year-old
~15 people, all based in Croissy-Beaubourg
100% of our clients would recommend us (2020 quality survey)
99.99% uptime for our servers, hosted in France
10 min between our offices and our datacenter
946 trees under management in French forests

How we work

No anonymous hotline

At Neatem there is no call centre and no ticket number lost in a queue. You know your contacts by their first names (Bruno, Grégory, Maxime, Élodie…) and they know your IT estate by heart. That is also why our clients stay.

Meet the team →

And because trust should be verifiable: this website runs on our own servers, in the Marilyn datacenter run by Celeste, cooled with outside air. We sell nothing we do not apply to ourselves.

Our CSR commitment →

Key facts

Company facts

Legal name
Neatem S.A.R.L.
Founded
2012
Head office
5 rue des Vieilles Vignes, 77183 Croissy-Beaubourg, France
Managing Director
Bruno Gentilini
Partenaires
Dell (Gold partner), Microsoft, Adobe, Proxmox (certified engineers), Citrix, Sophos, Vade and many more: the full list scrolls in the footer.

Questions fréquentes

How long has Neatem been around?

Neatem was founded in 2012 in Marne-la-Vallée. More than ten years managing IT for SMBs and mid-caps, with the same leadership team.

What does "Neatem" mean?

It is a contraction of "Near" and "System": systems, and proximity to the people who use them. The whole positioning fits in the name.

Where are you located?

Our offices are in Croissy-Beaubourg (Seine-et-Marne), and our servers in the Marilyn datacenter run by Celeste in Champs-sur-Marne, ten minutes away. We mainly operate across the Paris region.

Who do you work for?

Mainly SMBs and mid-caps, with one principle: giving them the expertise and terms usually reserved for much larger companies. Several local authorities also call on us.

30 minutes. A fresh look at your IT. Free.

Attack in progress? Ransomware, intrusion, encrypted data. Call us immediately on 01 83 99 12 34.